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Setting expectations with your clients can pay huge dividends, both now and in the future. But, sometimes, it can be challenging to know where you should start.

A little organization can go a long way in segmenting your book of business. And it could also help you build stronger relationships—ultimately growing your book of business. An effective business partner should help identify new opportunities within your existing book of business. But to get started, consider doing this

After nearly 20 years in recruiting—with half being in a business management function—I’ve learned a lot about what drives a successful business. As always, there’s been a lot of learning, but all that has led me to believe this: to be successful, it’s certain we all need effective programs for